Business Accounts - Please visit your local branch to enroll in NetTeller
Online Banking - Please continue to enroll online
Personal Accounts - Please continue to enroll online

Please read the following disclosures very carefully.
To complete an application, simply click the "I Agree" button at the bottom of the page.

INTERNET BANKING AGREEMENT AND DISCLOSURE STATEMENT

Note: To complete the application process, please read the following disclosure carefully, and then click the "I Agree" button at the bottom to complete the online application.

This agreement states the terms and conditions that apply when you use our Internet Banking service. These terms and conditions are in addition to those that apply to any accounts you have with us or any other services you obtain from us. You must also follow all of our instructions and procedures applicable to the services covered by this agreement

"You" and "your” mean each person who establishes an Internet Banking Customer Account with us or who uses or is authorized to use an Internet Banking identification number and password or other means of access we establish or approve. The term "Internet Banking" means our service that allows you to make payments, transfer funds, access accounts, obtain information and perform other transactions over the Internet by use of a personal computer and modem and/or other means we authorize or allow.

IDENTIFICATION NUMBER AND PASSWORD

To access our Internet Banking service, you must use the identification number and/or other means of access we establish or provide for your Internet Banking Customer Account, together with a password. Anyone to whom you give your Internet Banking identification number and password or other means of access will have full access to your accounts even if you attempt to limit that person's authority.

INTERNET FUNDING ACCOUNT

You may not designate any account that requires more than one signature for withdrawals. You must be the owner of this account.

INTERNET BANKING TRANSACTIONS

You, or someone you have authorized by giving them your Internet Banking identification number and password or other means of access (even if that person exceeds your authority), can instruct us to perform the following transactions:

Make transfers between your qualifying accounts to the extent authorized;
Obtain information that we make available about your qualifying accounts; and
Obtain other services or perform other transactions that we authorize.

LIMITS ON INTERNET BANKING TRANSACTIONS

You must have enough available money or credit in any account from which you instruct us to make a payment or transfer. If any of your qualifying accounts are money market savings accounts, certain types of withdrawals from those accounts, including payments and transfers, are limited to a total of no more than 6 in any specified period. The specified period for money market accounts is the monthly statement period. The kinds of withdrawals covered by this limitation are those made by means of preauthorized or automatic transfers and payments or telephone agreement. A total of only 3 of these kinds of withdrawals may be made by check, draft, debit card, or similar order payable to third parties. You also agree to the “Terms & Conditions of Your Deposit Account” that you received when you opened your deposit account. You can request another one of these at the time you fill out your NetTeller Online Banking application.

OUR LIABILITY FOR FAILURE TO COMPLETE PAYMENTS OR TRANSFERS

If we do not complete a payment or transfer on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are exceptions. We will NOT be liable, for instance:

1. If, through no fault of ours, you do not have enough available money in the account from which a payment or transfer is to be made, or if the account has been closed or is not in good standing, or if we reverse a payment or transfer because of insufficient funds.
2. If any payment or transfer would go over the credit limit of any account.
3. If your equipment or ours was not working properly and the breakdown should have been apparent to you when you attempted to conduct the transaction.
4. If you have not given us complete, correct or current account numbers or other identifying information so that we can properly credit your account or otherwise complete the transaction.
5. If you do not properly follow our instructions or if you provide us with wrong or inaccurate information or fail to correct or tell us about any inaccuracy of which you are aware.
6. If you do not instruct us soon enough for your payment or transfer to be received and credited by the time it’s due.
7. If the money in the account from which a payment or transfer is to be made is subject to legal process or other claim restricts the transaction.
8. If circumstances or persons beyond our control prevent, delay, intercept or alter the transaction, despite reasonable precautions that we have taken.

BUSINESS DAYS

Our NetTeller Online Banking service is generally available 24 hours a day, 7 days a week. However, we only process transactions and update information on business days. Our business days are Monday through Friday. Transfers made after 4:00 p.m. EST will be processed on the next business day. Bill Payments made after 1:00 EST will be processed on the next business day. Holidays are not included.

STATEMENTS

Your NetTeller Online Banking payments and transfers will be indicated on the monthly or quarterly statements we provide or make accessible to you for the Internet Funding Account. You agree to notify us promptly if you change your address or if you believe there are any errors or unauthorized transactions on any statement, or statement information.

YOUR LIABILITY

Each of you agrees, for yourself to the terms of this account & the schedule of charges that may be imposed. You authorize us to deduct these charges as accrued directly from the account balance. You are liable for all transactions that you or any of you make or authorize, even if the person you authorize exceeds your authority, If you have given someone your Internet Banking number and password or other means of access and want to terminate that person's authority you must change your identification number and password or other means of access or take additional steps to prevent further access by such person.

UNAUTHORIZED TRANSACTIONS OR LOSS OR THEFT OF YOUR INTERNET BANKING IDENTIFICATION NUMBER OR PASSWORD

If you believe your Internet Banking identification number or password or other means of access have been lost or stolen or that someone has used them without your authorization, call us immediately at (540) 896-8941 during normal business hours, after hours you may E Mail us at info@farmersandmerchants.biz or write to us at P. 0. Box 1111, Timberville, VA 22853. Quickly telephoning us is the best way of reducing your possible losses. Not all e-mail may arrive at their destinations. We will send e-mail back to you as confirmation that we did receive it. Because the Internet is not secure from being read by just anyone, do not include any of your Account or Social Security numbers with your E-mail. Your name, address, and a brief message as to what the problem might be is all we will need.

Privacy Policy

Your Privacy is Important to Us
At Farmers & Merchants Bank, we place a high value on building an enjoyable, mutually beneficial, and lifelong relationship with each of our customers. This type of relationship requires mutual trust and we believe that our pledge to appropriately protect your privacy is a cornerstone of that trust.

What You Can Expect of Us Concerning Your Privacy
We know that customers only bank with us because they choose to and only for so long as we measure up to the expectations they have of us – whether for privacy or any other aspect of our service. And so, you can expect us to maintain the systems, standards and training necessary to insure that we appropriately protect your confidential personal and financial information.

Nonpublic Personal Information We Collect
We collect nonpublic personal information about you from the following sources:

• Information we receive from you on applications or other forms
  
• Information about your transactions with us, our affiliates or others
  
• Information we receive from a consumer reporting agency

We have established internal procedures and controls to ensure personal and account information is accurate, current and complete in accordance with customary and reasonable business standards. We also have established procedures to correct any inaccurate information in a timely manner. If you discover any information we have about you which is incorrect, please notify us immediately.

Why We Collect, Retain and Use Customer Information
Our objectives include providing you with a broad array of quality financial products, services and opportunities and helping you to achieve and manage the financial success you deserve. We collect, retain and use information about you only when we reasonably believe it can help us to accomplish these objectives, add strength and mutual benefit to our relationship with you, or help us better understand your financial wants, needs and concerns. And we pledge to do all of this in a way, which will not violate the trust you have placed in us.

When We Access Customer Information
Our policies and procedures are intended to limit access to customer information to only those who have an appropriate need to access that information in order to accomplish our above stated purposes for the collection, retention, and use of customer information.

We do not take lightly our responsibilities for maintaining the confidentiality and privacy of your information. Each member of our team is periodically re-educated about these responsibilities and reminded of our pledge to take all necessary and appropriate measures to prevent or discipline any failure to properly carry out these responsibilities.

How We Maintain the Security of Customer Information
To protect against unauthorized internal access, we limit physical access to secure areas and utilize software which controls access to all of our core-processing systems. System security is enhanced by such controls as "need based" assignment of individual system user access levels, individual workstation password protection, and private, individual, auto-expiring, non-reusable, network and system access passwords.

To protect against unauthorized external access, we locate all of our operational and data processing systems and equipment within secure physical environments which are protected from unauthorized access. All of our data processing, storage and retrieval systems reside in a secure and professionally managed network environment. Our networks are jointly operated and managed by our full-time internal staff and an independent network management firm.

When and Why We Share Customer Information
We do not disclose any nonpublic personal information about you to anyone, except as permitted by law. For example, we may disclose information about you to third parties to assist us in servicing your loans or accounts with us, to government entities in response to subpoenas, and to credit bureaus. In addition, we may disclose the information we collect about you described above to companies that perform marketing services on our behalf and to financial institutions for the purpose of jointly offering financial products and services to you, such securities brokers/dealers and insurance companies.

How Our Outside Vendors Are Required to Protect Your Privacy
We must sometimes provide information about you or your accounts to a vendor or service company to enable them to help us provide services to you. For example, when you order printed checks, we must provide certain information to the vendor that prints the checks. We require such vendors and service companies to have similar privacy principles to ours, and which provide for keeping such information confidential.

Why You Should Contact Us About Information Privacy and Accuracy
Every member of our team appreciates and desires to protect every Farmers & Merchants Bank customer relationship. And we truly do hope that you will never hesitate to contact us with your questions about our Privacy Statement or about the protection of your confidential information. And if you should ever believe that your record with us is not complete, accurate or current, you should certainly let us know that at the earliest possible opportunity. We will review your file immediately and pursue every appropriate correction and update.

How We Maintain the Privacy of Visitors to Our Website
As a visitor to our website, you remain anonymous unless you voluntarily provide personal information to us by e-mail or other online forms or transactions. If you do provide such information, it is used only by us and only to display and maintain our products and services for you and is not sold or distributed to other organizations. Our website may use a "cookie" stored in your computer memory to recognize that your computer has visited our site before and to allow for certain of the pages visited within our site to be logged and customized according to personal preferences. We do use standard software to collect information about the visits – but not about the visitors – to our website. Summary statistics of that information help us to determine the level of interest in various information available on our website. The information collected about the visits includes only non-identifying data such as the date and time our site was accessed, the web browser used, the IP address and City, State and Country of the server from which the visit was connected to our site, etc.

How You May Contact Us About Privacy Related Matters
You may call and ask for our Compliance Officer directly at (540) 896-8941.

You may write to us at Farmers & Merchants Bank, ATTN: Compliance Officer, P.O. Box 1111, Timberville, VA, 22853.

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